Installing database clients

Ideally, your database client should be installed and configured before you install Crystal Reports. If, however, you've installed Crystal Reports first, you can ensure the proper configuration of Crystal Reports' ODBC Data Source Name (DSN) by following this procedure.

To ensure correct ODBC DSN configuration
  1. On the Start menu, select Settings, select Control Panel, then double-click Add/Remove Programs.
  2. Select Crystal Reports and click Add/Remove.
  3. In the Crystal Reports Setup dialog box, click Add/Remove.
  4. Expand the Data Access folder and select the appropriate data access option.

    For example, if you have installed the Informix database client, select Informix from the Data Access folder.

  5. Click the selected data access option and choose Entire feature will be unavailable.

    An X appears next to the option and the Feature Description area includes a remark that the feature will be completely removed.

  6. Click Next on this dialog box and the following one.

    The data access option you selected is removed.

  7. Repeat steps 2 through 4.
  8. Click the selected data access option and choose Will be installed on local hard drive.

    The X next to the option is removed and the Feature Description area includes a remark that the feature will be installed.

  9. Click Next on this dialog box and the following one.

    The data access option you selected is reinstalled and its ODBC DSN is configured properly.



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