Ideally, your database client should be installed and configured before you install Crystal Reports. If, however, you've installed Crystal Reports first, you can ensure the proper configuration of Crystal Reports' ODBC Data Source Name (DSN) by following this procedure.
For example, if you have installed the Informix database client, select Informix from the Data Access folder.
An X appears next to the option and the Feature Description area includes a remark that the feature will be completely removed.
The data access option you selected is removed.
The X next to the option is removed and the Feature Description area includes a remark that the feature will be installed.
The data access option you selected is reinstalled and its ODBC DSN is configured properly.
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